Access to the ISD, including the International Protection Office Online website and its use is governed by the terms and conditions set out below.

These terms and conditions are important and are for the protection of both you and Immigration Service Delivery (ISD), including the International Protection Office of the Department of Justice.

Please take the time to read them carefully. By proceeding further you will be deemed to have accepted them.

  • This website is established in Ireland in accordance with the laws of Ireland. When you use the site, you accept that your use of the site and any information on the site, will also be governed by the laws of Ireland, and where applicable the laws the European Union. If any dispute arises from your use of the site or any of the information on it, you agree to allow such dispute to be determined by a competent authority or court in Ireland.

  • ISD, including the International Protection Office retains all rights (including but not limited to, copyrights, patents, trade secrets and any other intellectual property rights) in all versions of this website.

  • ISD, including the International Protection Office reserves the right to make changes to the information, design and services provided in the website without notice and without liability. Every effort will be made to notify you of changes in advance.

  • ISD, including the International Protection Office reserves the right to add, amend or vary the terms of this agreement by publishing notice of such changes on its website and the continued use of the service will signify your acceptance of the changes.

  • Where information is transmitted to ISD, including the International Protection Office using this website, ISD, including the International Protection Office have no responsibility for the accuracy, veracity or completeness of same and for any errors in the manner of its input.

  • ISD, including the International Protection Office will not be liable for the use or misuse of this function.

  • All areas of the ISD Online website are housed on secure servers. To verify the security certificate, double click on the yellow lock icon on the status bar of your browser. This is located on the bottom right hand corner of the browser.

  • ISD, including the International Protection Office makes every effort to check and test material at all stages of production. It is always advised that users run an anti-virus program on all material downloaded from the Internet. ISD, including the International Protection Office cannot accept any responsibility for any loss, disruption or damage to your data or your computer system which may occur whilst using material off this website.

  • Any personal data volunteered by applicants shall be processed in accordance with applicable rules on data protection.  The Department’s Data Protection Policy sets out how the Department secures and manages personal data in accordance with the principles and rules laid down by the GDPR. It can be viewed by clicking on the following link – Department of Justice Data Protection Policy.